Return and Exchange Policy

We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer returns and exchanges under the following conditions.

Returns

Items may be returned within 14 days of delivery if:

  • The item is unused and unworn
  • The protective packaging and tags remain intact
  • The item is returned in its original packaging

Once the returned item is received and inspected, refunds will be processed to the original payment method.


Exchanges

We offer exchanges for eligible items subject to stock availability. If you wish to exchange your item for a different model, color, or variation within the eligible return period. All exchanged items must be returned in unused condition with original packaging and protective materials included. Once the returned item has been inspected and approved, the exchange process will be completed accordingly.


Non-Returnable Items

The following items are not eligible for return or exchange:

  • Final sale items
  • Customized or personalized products
  • Items showing signs of wear or damage after delivery

Free Returns

We offer free returns within 14 days of delivery.

To begin a return or exchange request, please contact our support team at support@vempire-watches.com before sending any items back.