Warranty Policy

At Vempire Collection, we are committed to delivering timepieces crafted with precision, quality, and attention to detail. All watches are covered by a limited warranty against manufacturing defects from the date of delivery.

Warranty Coverage

Our warranty covers:

• Manufacturing defects
• Movement malfunction under normal use
• Faults in craftsmanship or materials

Warranty Does Not Cover

The warranty does not apply to:

• Normal wear and tear
• Scratches, dents, or accidental damage
• Water damage caused by improper use
• Damage caused by misuse, impact, or unauthorized repairs
• Strap wear from regular usage
• Battery replacement (if applicable)

Warranty Claims

To request a warranty claim, please contact our support team with:

• Your order number
• Clear photos/videos of the issue
• A detailed explanation of the concern

Our team will review the claim and provide further instructions if the item qualifies under warranty coverage.